Return & Exchange Policy
Thank you for shopping with us! We want you to love your purchase. If something isn’t quite right, we’re here to help.
1. Return Window
Items may be returned within a 14–21-day return window from the delivery date.
After 21 days, we are unable to offer a refund or exchange.
2. Eligibility for Returns
To qualify for a return:
Items must be unworn, unwashed, and unused
All original tags must be attached
Items must be returned in original packaging
Proof of purchase (order number or receipt) is required
We reserve the right to refuse returns that show signs of wear, damage, or alteration.
3. Non-Returnable Items
The following items are final sale:
Underwear, bodysuits, and swimwear (for hygiene reasons)
Accessories (earrings, hats, etc.)
Gift cards
Clearance or marked “Final Sale” items
4. Exchanges
We offer exchanges for a different size or color (subject to availability).
If the item is unavailable, store credit will be issued.
5. Refunds
Refunds are issued to the original payment method.
Please allow 5–10 business days after we receive your return for processing.
Shipping fees are non-refundable (unless the return is due to our error).
6. Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos, and we will resolve the issue promptly