FAQs
FREQUENTLY ASKED QUESTIONS
We’re here to help.
1. What sizes do you carry?
We offer sizes XS–XXL in most styles. Availability may vary by collection. Please refer to our Size Guide for detailed measurements.
2. How do I know what size to order?
We recommend checking our Size Guide and comparing your body measurements before purchasing. If you’re between sizes, consider sizing up for a more relaxed fit.
3. What is your return policy?
Returns are accepted within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. Final sale items cannot be returned.
4. How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days, depending on location.
5. Do you offer exchanges?
Yes! Exchanges are available for size or color (based on availability). If your preferred item is unavailable, store credit will be issued.
6. What if my item arrives damaged?
Please contact us within 2 days of delivery with photos of the item and packaging. We’ll make it right as quickly as possible.
7. Do you restock sold-out items?
Some best-selling styles may be restocked. Join our email list or follow us on social media for updates.
8. Do you offer local pickup?
No, there is no local pickup.
9. How should I care for my items?
We recommend following the care instructions listed on each garment tag to maintain quality and longevity.
10. How can I contact you?
You can reach us at plcollection2021@gmail.com. We typically respond within 24–48 business hours. Thank you!
